Radisson Blu Hotel & Resort, Al Ain

Although the family was a bit worried at the beginning, given that it was the first booking experience in a four-star resort, but this concern vanished during the check-in experience as a result of the kind treatment received from the reception staff, despite the large number of guests at that time due to Eid Al-Fitr holiday. The suite was very spacious and well divided into two connected rooms fully furnished, has two bathrooms and extra-large double bed in each room, with Jebel Hafeet view in the distance. The timing, variety and quality of food, whether for the breakfast or dinner, was very appropriate. The quality of service and swift friendly response from the staff especially in Front desk office, Flavours Restaurant & Housekeeping was the most important characteristic of the experience. Special thanks to M. Khedr (Front Office Manager) for helping us to book the fabulous suite, to Yasir & Ramesh (Flavours Restaurant) to support nice simple celebration of my daughter birthday in the restaurant and to chef M. Moussa for his kind response to cook quickly a special dish which was off the buffet menu for my little daughter. Actually, big thanks to all staff who handling our inquiries during the enjoyable stay experience, which really was very good value for money.

The following thing I appreciated 1) Quick service from housekeeping staff and always friendly on receiving the call. 2) Reception staff was supportive and friendly. 3) Swimming pool and family pool the water was temperature controlled which was helpful especially in winter. 4) The kid looks forward to the new water ride been constructed on the property. 5) Room was cozy with a mini kitchen available.

Pleasant old world charm at this hotel, well connected to the city and yet at a quiet distance away. Check in was a breeze and really fast. The receptionist Hsu was jovial, warm and really helpful in getting us restaurant discounts and we eventually had all our meals at the hotel itself. She was also glad to offer us a higher floor room. Lastly we also got a nice extended check out for 2 hrs which meant we could spend some more quality time at the pool. Rooms are moderately spacious and well equipped. Loved the fact that they had a dedicated sofa which doubled up as a comfortable exclusive bed for my child. They have a nice pool area with slides, which is good for families as well as some play areas nearby. The Makani cafe has a huge match screening which was enjoyable as well. The flavours restaurant was well stocked with good variety of options and fairly tasty too. Muskan, Kaung and Dhanu were courteous and polite in their interactions with us as were Shanel, Aji and Aiam on the following day. Whenever here, don't forget to say hello to the cheerful receptionists Hsu and Prekshya.

I recently had the pleasure of staying at this wonderful resort with family and wanted to share my experience. From the moment I arrived, the reception desk staff made me feel welcome with their warm and friendly service. They were efficient, informative, and truly set the tone for a relaxing stay and even gave us a room upgrade and a bonus late check out, which was really great. Housekeeping was impeccable, maintaining an exceptionally clean room throughout my visit. I was consistently impressed by the attention to detail and the overall tidiness of the resort. One of the standout features of my stay was the breakfast buffet. The staff supervisor went above and beyond to ensure guests were well taken care of, and the variety and quality of the food was excellent. It was clear that the team, including Mr.Alam, Ms.Ritu and Muskin takes great pride in providing a memorable dining experience. The resort also boasts modern, top-of-the-line gym equipment, which I appreciated during my morning workouts. The gym itself was pristine, and the changing rooms, along with the pool area, were in excellent condition—everything was well-maintained.The gym receptionist was also helpful and always with a smile. For families, the two wonderful pools (including a baby pool) offer great options for relaxation or fun. I was also excited to find that even more outdoor activities are to be introduced soon, which will be fantastic for those looking for adventure. That being said, one area of improvement would be the quality of the pool towels. The ones we received from the gym desk were unfortunately a bit smelly, and while this is a common issue I've encountered at other resorts, too, it’s something worth addressing. Overall, this resort offered an outstanding experience, and I highly recommend it for anyone looking for top-notch service, facilities, and hospitality.

Stayed at the Radisson for 5 days/4 nights. We stayed in a superior room with a pool view on the 3rd floor. The room was very clean and comfortable. The cleaning staff were excellent (especially Bibesh, who cleaned it every day to an emacculate standard). The Flavours restaurant at the hotel had excellent and friendly staff who were always happy to serve you food at your table and frequently asked if they could do anything else for us. A special mention to Alam, Rabie, Ajith, Jasurbek, and Ravin. Alam was very attentive, and Jasurbek took the time to make conversation and make us feel welcome. The restaurant had a variety of food for breakfast, and the a-la-carte menu was to a high standard. The concierge staff (especially Harsha and Sayeed) were always on hand to assist us with bags/taxis etc. The lap pool and family pool were extremely clean and well maintained. The lobby was a very comfortable place to enjoy a beverage, and it had plenty of high-quality chairs and sofas to relax on. We thoroughly enjoyed our stay and can't wait to go back :)